Personal Response Systems

Contact Information

To learn more about Personal Response System, please call (800) 267-4794 between 8 a.m. - 4:30 p.m., Monday through Friday. When you experience a fall, medical issue or other emergency, every second counts! Our Personal Response System program provides subscribers with assistance at the push of a button 24 hours a day, 7 days a week and is helpful for anyone living on their own and needing reassurance of safety.

Plus, the Lifeline with Auto Alert option provides an added layer of protection by automatically placing a call for help if a fall is detected and you can't push your button because you are disoriented, immobilized or unconscious. This enhanced service can provide even greater peace of mind. Lifeline is the only medical alert service provider that integrates this into a pendant-style Help Button.

Benefits include:

• Immediate help during emergencies
• 24/7 assistance available, 365 days a year
• High talk mode increases the ability for the operator to hear your voice
• Hands free telephone answering allows you to answer routine telephone calls by simply pressing your Personal Help Button
• Monthly check-in reminder - if you haven't pressed your Personal Help Button for 32 consecutive days, Lifeline will contact you
• 30 hour backup battery that recharges in case of power failure
• Personal Help Button is compact, portable, 100% waterproof and can be worn around the neck or wrist

Lifeline Cordless Phone

OSF Personal Response Systems program is proud to introduce the new Cordless Phone Communicator.  This phone is designed to be the easiest and best phone for seniors to use. It is easy to dial, read and hear. 

This phone has the added feature of up to 30 hours of backup power for Help Calls and up to one hour for regular phone calls during a power outage.

Caution: Choosing Your Help Button - A Message from Lifeline

It is important that you and your caregiver choose the Personal Help Button most suitable for you. Please consider the following:

Pendant Styles
The Classic and Slimline Pendants are worn around the neck; this helps make the button accessible by either of your hands. Note: The Pendant's neck cord is not designed to break away. Therefore, it can pose a choking risk, particularly to wearers in wheelchairs, using walkers, using beds with guard rails, or otherwise near protruding objects upon which the cord can become tangled.

Wearers for whom this is a concern may wish to consider the Wrist Style option. re, it can pose a choking risk, particularly to wearers in wheelchairs, using walkers, using beds with guard rails, or otherwise near protruding objects upon which the cord can become tangled. Wearers for whom this is a concern may wish to consider the Wrist Style option.

Wrist Styles
The Slimline Wristband is worn around your wrist. In circumstances where the user's arm that is not wearing the pendant becomes immobilized (examples: due to stroke or arm being trapped under a heavy object), this can present a risk that the user will be unable to press the button.

Please consult with OSF Home Care Services on which Personal Response System device is most appropriate for you.

How It Works

Should you need assistance or help, the unit will dial the response center and put you in touch with a professional monitor. When the button is pushed, a trained operator answers the call and communicates with the subscriber to immediately assess the situation.

In case of emergency, the operator will immediately summon professional help.

If your situation is a non-emergency, the operator calls one of your pre-determined professional responders, which could be a family member, neighbor or friend, to assist you.

Learn more about Lifeline Medical Alarm Service.

Cost

All of our Personal Response Systems are affordable!

• $37.00 per month for the Basic PRS Unit
• $55.00 for one-time PRS Unit installation/activation fee
• $20.00 for activation fee for self-installation


• $40.00 for the Cordless Phone Unit
• $55.00 for one-time PRS Unit installation/activation fee
• $20.00 for activation fee for self-installation
• *$13 additional monthly fee for auto alert button


• $50 for the Auto Alert Basic Unit
• $55.00 for one-time PRS Unit installation/activation fee
• $20.00 for activation fee for self-installation


• $65.00 per month for the PMD Personal Medication System
• $55.00 for one-time PMD Medication System installation fee