Diabetes Supply Program

What is the OSF Home Care Diabetes Supply Program?

  • A comprehensive, convenient supply service with home-delivery of diabetes products, including:
  • Convenient ordering for your diabetes products.
  • A 24 hours a day, seven days a week order center.
  • Products shipped to the comfort of your home within five to seven business days.
  • Ability to refill your order easily, over the telephone.
  • Service provided from one central location to consistently meet your needs.
  • Service representatives available to assist you and answer any questions personally Monday-Friday from 8:30am to 5:00pm.
  • Well-known and trusted diabetes supply brands, including Accu-Check by Roche, One Touch by LifeScan, and Precision by Abbott.
  • Ability to receive a 90-day supply. Please ask a service representative about details for your specific insurance plan.
  • Continuity of home health care through other services and products offered by OSF Home Care.
How do I contact the Diabetes Supply Program?

Orders can be placed by telephone at

888-546-3405

24 hours a day, seven days a week.

How do I enroll in the Diabetes Supply Program?

  • OSF Home Care’s Diabetes Supply Program is open to OSF HealthPlans subscribers and Medicare patients.
  • The initial order needs to come from your physician.
  • Refill orders may be placed by calling 888-546-3405.

How do I pay for the Diabetes Supply Program?

  • Our knowledgeable staff will assist you in understanding insurance coverage criteria.
  • OSF Home Care will handle all of the insurance paperwork and file all claims on your behalf.
  • Patients are responsible for co-payments and deductibles.
  • For your convenience, OSF Home Care accepts MasterCard, Visa and Discover, as well as a personal check, cash or money order.

What diabetes supply products can I order?

OSF Home Care’s Diabetes Supply Program offers Accu-Check by Roche, One Touch by LifeScan, and Precision by Abbott.

How do I process my diabetes supply order?

To speak to an OSF Home Care Diabetes Supply Program representative, please call 888-546-3405 Monday through Friday between 8:30am and 5:00pm. If you call after hours, simply leave a message and your order will be shipped out on the next business day. You should receive your order within five to seven business days.

 

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